Privacy Policy

Last updated: July 24, 2026

FreeForm Technology ("we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Contact Information: name, email address, phone number, company name, and billing address when you inquire about or purchase our services.
Technical Data: IP address, browser type, operating system, referring URLs, and usage patterns collected automatically when you visit our site.
Communication Data: records of correspondence when you contact us via email, phone, or the contact form on our website.
Transaction Data: details about payments and services you have purchased from us. Payment processing is handled by WorldFirst (Ant Group); we do not store your full payment card details.

2. How We Use Your Information

We use your information for the following purposes:

To provide, maintain, and deliver our services and products.
To process payments and send invoices or receipts.
To respond to your inquiries, quotes, and support requests.
To improve our website, services, and customer experience.
To comply with legal and regulatory obligations.
To send service-related communications (not marketing) when necessary.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

Contractual necessity: to fulfill our obligations under a contract with you.
Legitimate interests: to improve our services and website functionality.
Consent: where you have explicitly agreed to specific processing.
Legal obligation: to comply with applicable laws.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

WorldFirst (Ant Group): for payment processing. WorldFirst's privacy policy governs how they handle your payment data.
Service providers: trusted third parties who help us operate our business (hosting, analytics, communication tools) under strict data processing agreements.
Legal authorities: when required by applicable law or to protect our legal rights.

5. International Data Transfers

As a China-based company serving global clients, your data may be transferred to and processed in China and other jurisdictions where we or our service providers operate. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where required.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When no longer needed, your data will be securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data (subject to legal obligations).
Object to or restrict processing of your data.
Data portability.
Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at othmankamyar@gmail.com.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., WorldFirst). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:
Email: othmankamyar@gmail.com
Phone: +86 195 7318 5736
Address: Room 516-397, 5/F, Import & Export Exhibition Center, Huanghua Bonded Zone, Changsha, Hunan, China